Privacy Policy for Mama Mentor
Effective Date: Sept 11 2024
At Mama Mentor, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and related services.
1. Information We Collect
When you use Mama Mentor, we may collect the following types of information:
- Personal Information: When you create an account, we may collect personal details such as your name, email address, and any other information you provide directly to us.
- Usage Data: We collect data about how you interact with the app, including the time, frequency, and duration of your use, features used, and device information (e.g., operating system and IP address).
- Chat Data: We may collect the content of your chats with the Mama Mentor bot to improve the accuracy of responses and the quality of the service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your personal and usage data to deliver personalized advice and enhance the app’s performance.
- Customer Support: Your data helps us to respond to inquiries and provide technical support.
- Analytics: We use aggregated and anonymized data to understand how our users interact with Mama Mentor and to improve features and functionality.
- Communication: With your consent, we may send you updates, notifications, and marketing communications related to Mama Mentor.
3. How We Protect Your Information
We take the security of your data seriously. We use industry-standard security measures such as encryption and secure server technologies to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our app and services (e.g., cloud storage providers). These third parties are bound by confidentiality agreements and are only allowed to use your information for the purpose of providing services to Mama Mentor.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, safety, or property of Mama Mentor, our users, or others.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You can request the deletion of your personal data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information we collect and process.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy
Mama Mentor is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or by email. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Mailing Address: Leader Internet Limited, The Black Church, St Marys Place, Dublin 7, Ireland